Tuesday, October 15, 2013

Recruiting reinvented

“Recruitment”, “Staffing”, “Candidate sourcing”, "Headhunting" are just some of the popular terms that explain what a person whose job it is to match a job seeker with an appropriate position. There was a time when the “Recruiter” picked up the phone and made a cold call to a potential employer in the hopes of finding appropriate placement for the candidate and making a commission in the process. I recall my days of opening up the yellow pages and scanning down the companies listed and calling tirelessly till I got a lukewarm “maybe I’ll see your candidate next week”. Even then, there was a 100% chance of the meeting never happening – either the employer cancelling or the candidate being a “no show”.  Recruiters back then had to have the most positive outlook to handle the innumerable “NO”s before landing on a “YES”. Talk about personifying optimism! Still, I believe this tireless exercise built character and a thick skin and created some wonderful sales people.

The past few years have now changed the look of recruiting. It is no longer just plain old cold calling. In fact, no employer wants to hear a pre-written, impersonal script and more often than not, neither does a recruiting professional want to narrate it like a robot.  With LinkedIn and the other social media tools, the emphasis is more on relationship building at any level of positions. Be it executive level placement or technical level recruiting  or even seasonal staffing, a seasoned recruiter now has to step up his/her game to create relationships built on trust with employers. An employer (company) is more willing to engage with a recruiter or headhunter if there is an element of sincere interest and mutual trust in helping the employer and his company achieve its long term goals. A systematic strategy presented by the head hunter that reflects timely implementation and cost efficiencies is more likely to receive long term acceptance. I believe this is even more important with more and more companies outsourcing a lot of their jobs overseas. The reliance on a trust worthy professional who will hire candidates as if it were his/her own company is gaining a new level of significance in the travel and transportation vertical.

In keeping with the relationship building idea, we at Revenue Technology Services, seek to create an environment where a client is comfortable trusting us to provide decision support  solutions covering the areas of revenue management, pricing and scheduling as well as IT Services strategies to achieve their long term goals of profitability and cost efficiencies. We strive to network with our clients over social networking sites such as LinkedIn and attending trade shows as well as hosting our annual summit, with the understanding that relationships take time to develop and dedication to maintain. The one mantra that is never compromised upon is that our client’s success is our success.

As always, we love to hear your feedback and suggestions on our blog. Please feel free to leave us a comment!

Charmi Ramchandani

Account Manager

No comments:

Post a Comment